Guiding consumers since 2009

FNB cellphone banking hits 2 million customers

By Staff Writer
First National Bank's (FNB) Cellphone Banking has clocked the 2 million registered customer mark - a move which makes FNB a leader in cellphone banking in South Africa.

Michael Jordaan, CEO of FNB says this milestone speaks to our brand promise of helpfulness and innovation. "When we launched FNB Cellphone Banking five years ago we did so with our customers in mind - we wanted to develop a solution that will make banking more accessible, affordable and convenient. This achievement is evidence of our goal to deliver an innovative solution of doing banking in a cost effective way."

When FNB introduced cellphone banking in the market, this meant that our customers got to save on bank fees; did not have to pay transport costs or travel long distances to make payments, check account balances or send money.

"The evolution of cellphone banking has made it possible for our customers to easily and safely send money to loved ones back at home - this meant they no longer have to use informal and expensive methods of sending money," adds Jordaan.

Cellphone Banking makes life better for all, with customers from both urban and rural areas using the service. Over 65% of registered customers earn less than R100, 000 per annum, and fall within the 19 - 40 age groups.

Ravesh Ramlakan, CEO of FNB Cellphone Banking Solutions says this success is a direct result of being able to anticipate the right technology at the right time for customers. "With the launch of FNB's menu based Cellphone Banking offering in 2005, customers with any cellphone and on any network could access the service with no download or configuration required."

"This milestone also shows that cellphone banking is safe and is gaining popularity among customers. We are constantly innovating and developing our technology to ensure that we add value to our customer base," adds Ramlakan.

"Cellphone Banking has changed and greatly improved the way our customers do banking," Ramlakan concludes.

Recent Articles

Featured Turn your debt around in 6 months

For many of us, January is the month to set goals, find renewed motivation, and make changes to areas of our lives where we feel that they’re needed. But let’s be honest, as the year and the motivation dwindles, these goals are often forgotten.

Which bank offers the best home loan?

Applying for a home loan can be a stressful experience – from filling out the paperwork to comparing the interest rates and navigating all the potential red tape. But it needn’t be.

6 smart ways to select the best medical scheme

It’s important to belong to a medical scheme that offers great benefits at affordable prices. However, due to insufficient knowledge, many people find themselves paying higher premiums for a medical scheme which does not even meet their needs.

Calculate your vehicle finance instalments

You’ve dreamed of a set of wheels since you can remember, and now that you’re a responsible adult with a steady income, you’re ready to take on funding to make this dream a reality. But what kind of vehicle finance options are available to you? Justmoney gives you the rundown.

Deals

Wimpy Cheese Griller Brekkie Special

Price: R49.90
When: Until 9 September
Where: Nationwide

Mowana Spa Me Time Indulge Special

Price: R899
When: Until 31 August
Where: Fourways

Premier Hotels Weekend Getaway Special

Price: From R540
When: From 1 September
Where: Nationwide