Sars setting up mall service points

By Staff Writer

The South African Revenue Service will be setting up service points in selected shopping malls in order to help taxpayers file their returns early.

SARS issued a statement on Thursday saying that, since the start of tax season on July 1, they had visited 787 workplaces throughout the country where employers requested for SARS to assist employees with their tax affairs.
SARS Executive for Taxpayer Engagement, Sobantu Ndlangalavu says that SARS have already helped 30 000 employees register and file on e-filing through their workplace visits.

"At the same time, these workplace visits and other points of service engagements have resulted in 15 327 new taxpayers being registered," Ndlangalavu said.

SARS claim they have received more than 1.3 million returns for the 2010 tax season.


"This work of the Taxpayer Services Engagement Unit reflects the commitment of SARS to continually reach out to taxpayers; improve the quality of service they receive and to educate current and future taxpayers about their tax responsibilities," Ndlangalavu said.

"Furthermore, SARS wants to be where taxpayers are in order to make it easier for taxpayers to file early and to reduce the number of taxpayers visiting SARS branches."

Ndlangalavu added that the unit conducts taxpayer education workshops in order to equip taxpayers with relevant information about the tax products and services offered by SARS.

"In this way we help to increase compliance and grow the tax register," he said.

From the weekend of August 28 through to November, SARS would be at the Pavilion and Gateway Malls in Durban, the Riverside Mall in Nelspruit, the Cape Gate Shopping Mall in Cape Town and the Waterfall Shopping Mall in Rustenburg.

If any taxpayers would like to make use of this service they should bring an income tax return (ITR12) form; an IRP5 form from the employer; a medical aid certificate, a retirement annuity contribution; investment income statements; and all supporting documentation to substantiate claims.

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