by Angelique Ruzicka, editor, Justmoney
Standard Bank has suffered another technical glitch, which has resulted in customers not being able to use some of its services. The bank sent text messages to customers saying that the bank was ‘experiencing interruptions’ but that ‘cheque, credit cards and cash withdrawals are still available’.
The bank sent a statement out this morning to the media stating:
“Standard Bank is currently experiencing slow responses on some of its banking platforms. Customers will have noticed that Internet banking and our App banking platform are currently not available. Also impacted is the customers’ ability to do transactions at Standard Bank branches. However, customers can still perform transactions at any of our ATM’s and point of sale devices.
“Our technicians are currently attending to the matter. Standard Bank will inform our customers when normal service levels are restored.
“Standard Bank would like to apologise for the inconvenience that this has caused, and would like to assure our customers that everything is being done to restore services as quickly as possible.”
This is not the first time that Standard Bank has suffered technical glitches. In September last year the bank reported technical difficulties. Angry customers took to social media platforms such as Twitter and Facebook, criticising the bank for not delivering.
If you have been affected by the technical glitch, call Standard Bank’s call centre on 0860 123 000 should they have any queries.
Standard Bank suffers another technical glitch
Recent Articles
Featured Steps to qualify for car insurance
By taking out car insurance, you will protect your vehicle. But before you can take out car insurance, you need to jump through a couple of hoops.
This is what you need to know about home loans
In order to afford a home in South Africa, many people take out home loans. But what exactly is a home loan, and how should you go about getting one?
How is debt consolidation different from debt counselling?
If you’re struggling to manage your debt and you decide to seek help, you will likely come across the terms “debt counselling” and “debt consolidation”. Although they sound like synonyms, these are two separate debt solutions.
What factors colour your credit application?
When you apply for a loan, your prospective creditor will assess whether you can afford the monthly repayments. But what do creditors actually consider on your credit report, and what most interests them?
Deals
Join the Sun Vacation Club and save up to 25%
Price: Available on request
When: Until 15 March 2021
Where: Nationwide
Bakwena Day Spa Human Rights Day Special
Price: From R699
When: From 20 to 22 March 2021
Where: Erasmia
Orion Hotels and Resorts Cocktail Dinner Special
Price: From
When: Until 31 March 2021
Where: Nationwide