Guiding consumers since 2009

Skywise grounded until further notice

By Staff Writer
According to an announcement on Tuesday, new kid on the block, Skywise airline, was to be shutdown, effective immediately. This follows a denied request to receive an extension on their third instalment, in settling their debt in unpaid airport service fees.

The nine-month-old airline was reportedly in the process of making its third payment, after an initial grounding in October due to outstanding fees owed to Air Traffic and Navigation Services (ATNS) and Airports Company South Africa (ACSA). 
"Two instalments were duly paid. The third instalment was due to be paid on 1 December for which an extension of 48 hours was requested and rejected,” Skywise told Traveller24.

In addition the airline expressed concern over their 200 plus employees and said that they’d been running on personal funding, without any governmental or institutional support. “Any business takes six to eight months to break even and we were close to that." 

In desperation, yesterday saw the plagued airline company write an open letter to President Jacob Zuma and deputy president Cyril Ramaphosa asking them to intervene in the matter instantly.

Skywise has apologised to all customers affected and have diverted them to their insurance company to begin the refund process.

“All passengers that are booked to travel between 3 and 10 December are being addressed through the call centre. The contact details to use are refunds@skywise.co.za and 0861 911 435. For those traveling after 10 [December], we kindly request for their patience as we work hard with the responsible authorities to bring our aircrafts back in the skies,” said Skywise.
 
The company went further in stating that an announcement would be made shortly updating the public on the outcome of ‘process that is currently in progress.’
 
“For about eight months we had made losses and we were now getting to a point where we can break even. With peak season ahead and more than 8 000 passengers having booked to fly with Skywise airline, they must be looking forward to having their holidays. Most of them have never flown before and now have a chance to fly on affordable rates because of Skywise airline,” the private airline explained. 

Recent Articles

Featured Everything you should know about tax auto assessment

In 2019, the South African Revenue Service (SARS) launched a system, which was dubbed an “auto assessment”, to assist taxpayers with their annual tax returns. But what does this system entail, and how will it impact you?

What does it mean to be a registered Financial Services Provider?

You may have noticed that financial institutions state that they’re registered Financial Services Providers (FSP). But what does this actually mean, and how does this benefit you as a consumer?

Should the retirement age change?

Across the world, people are retiring later than they used to. However, retirement products are centred around set retirement ages at which point you’d be able to access your retirement savings. But how applicable is the current retirement age in South Africa?

Everything you need to know about wills

Death can leave a lot of confusion and chaos. What happens to your possessions when you die can have a profound effect on those you leave behind. But you can soften the impact by drawing up a will.

Deals

Get 30% off your gym membership with Absa student account

Price: Available on request
When: Daily
Where: Nationwide

Get 10% discount on Rentalcars.com

Price: Available on request
When: Daily
Where: Worldwide

Get up to R5 back in rewards points when buying fuel

Price: Available on request
When: Daily
Where: Nationwide


Latest Guide

Guide to debt rehabilitation solutions