Gumtree South Africa's new app calls for easy communication

By Staff Writer
Gumtree South Africa recently launched an instant messaging app update designed to improve buyer and seller interaction on the online market place. This new feature was born from the frustration that accompanies lost messages and delayed feedback between buyers and sellers in the online space. So this tool is geared to simplify the process going forward.

“The move was inspired by users who requested this functionality because they wanted more immediate contact on the platform. Our users are primarily mobile, and used to instant messaging with their peers – this fits in perfectly with their lifestyles and preferences,” said Claire Cobbledick, head of marketing for Gumtree South Africa. “We always closely monitor our customers’ feedback to make sure we’re providing them with what they need.”

Cobbledick noted that, with messaging integrated into the app, the process of buying and selling on Gumtree will be even quicker. “Sellers can sell much faster since they are able to answer queries immediately. Buyers can ask questions and expect to receive a faster response.”

The Message Center indiscriminately receives comments from any platform – desktop, mobile, or from any other app user. In addition, the app sends a push notification to the user every time a new message is received. Emails on the platform will also be masked to prevent spamming, she added.

Estelle Nagel, PR manager for Gumtree South Africa, said: “With the new app you can omit whatever information you wish to keep private. Like your phone number, your name and your exact location. You do need to include an email address, but this will be masked to the buyer so that they can communicate with you, but not use your email address for any other purpose. The app is perfect for those who want to buy and sell quickly and easily.”

Gumtree is currently the most downloaded classifieds app in South Africa, and ranked very high in the general app store – also the most popular site for car searches and the second most popular for property searches in South Africa.

Click here to learn how to post an ad on the new Gumtree app.

Recent Articles

Featured When to trade in your old car for a new one

You may have noticed that your car isn’t running as smoothly as it used to. This is particularly concerning if you’re hoping to sell it at a reasonable price, and buy yourself a modern alternative.

3 facts to consider when cancelling your contract

If you’ve ever had a relationship end in a bit of a mess, you’ll know that some people are more difficult to break up with than others. The pain, the push back, the back and forth – it can be a difficult process.

How long does debt reflect on your credit score?

If you’ve ever had debt that you didn’t manage well, you may have wondered how long the debt would remain, or be retained, on your credit score. This is known as a “retention period” and it is governed by the law.

Deals

Full Body Massage at Dembalicious Spa

Price: R99
When: Mondays to Sundays
Where: Johannesburg

Two-Course Asian Dining for Two

Price: R269
When: Mondays to Sundays
Where: Cape Town

One-Hour Yacht Cruise with Waterfront Charters

Price: R99
When: Mondays to Sundays
Where: Cape Town


Latest Guide

Guide to debt rehabilitation solutions