Following frustrated customer ramblings on social media yesterday about First National Bank’s (FNB) system’s being offline, the bank has released a statement saying all has been restored.
Twitter was ablaze yesterday as customers complained about intermittent connectivity issues. This as we know couldn’t have come at a worse time as yesterday marked pay day for many.
Despite the mass of complaints, FNB remained silent on the matter, until late afternoon. Chief information officer, Mo Hassem stated: “Following the intermittent connectivity issues experienced yesterday (Sunday) and earlier today (Monday), we can confirm that connectivity has been restored across all systems.”
This proved a relief to many, following the bout of online banking crime many have fallen victim to just this year.
The bank further assured their customers that all services were once again up and running.
“Our technicians are working to maintain ongoing stability and clients should be able to access all banking services,” Hassem said. “We once again apologise for the inconvenience and would like to thank our customers for their patience.”
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