FNB customers can apply for life, disability and critical illness cover for up to R10 million each and R5 million respectively through the FNB banking app and online banking.
By logging onto your profile, choosing the insurance option, answering medical questions and accepting the quote, you are able to take up cover within a few minutes. Some customers may be selected to go for a free medical assessment before the policy starts.
“It has never been easier and more convenient for consumers to take up life insurance,” said Lee Bromfield, CEO of FNB Life. “Our new digital offering is a game changer for the life insurance industry in South Africa.”
The life cover offering has also been integrated into the bank’s rewards programme giving customers the ability to earn up to 15% of their monthly premiums back through eBucks.
Life policy holders will also be able to review and update their cover digitally without the intervention of service consultants.
Augmented reality
The life and disability policy additions come just after FNB introduced augmented reality and FNB TV on the FNB Banking App. Customers can make use of augmented reality through their eBucks Partner locator on the FNB App to help them find nearby eBucks retail partners.
Meanwhile, FNB TV was created to help customers navigate banking easily with ‘how to’ video clips.
“Augmented reality overlays retail partners onto your phone screen, indicating the distance to the retailer, eBucks spend and earn options, opening times and contact details. This will evolve over time to become even more interactive to supplement your physical world with how FNB can save you rands and make life easier to manage,” said Sahil Mungar of FNB digital banking.
