Following service disruptions to MTN subscribers on Sunday, and which continued into Monday, MTN has said that it will reimburse some of the affected customers.
MTN explained: “The compensation will be awarded to affected customers that purchased an MTN 1 Day data bundle during the past two days that have not utilised these bundles due to the network outage experienced.
“The rationale behind this is that a number of customers had purchased MTN 1 Day data bundles which they could not use, data during the duration of the outage. MTN subscribers who will be recompensed have the option of choosing the hour they wish to utilise the 1GB data bundles that MTN will be offering as reparation. Qualifying customers will receive a notification about the compensation from MTN including details of how to activate the 1GB bundle,” added MTN.
As of Tuesday evening the intermittent connection issues had been resolved and services were fully restored.
MTN to reimburse selected customers
Recent Articles
Featured Steps to qualify for car insurance
By taking out car insurance, you will protect your vehicle. But before you can take out car insurance, you need to jump through a couple of hoops.
This is what you need to know about home loans
In order to afford a home in South Africa, many people take out home loans. But what exactly is a home loan, and how should you go about getting one?
How is debt consolidation different from debt counselling?
If you’re struggling to manage your debt and you decide to seek help, you will likely come across the terms “debt counselling” and “debt consolidation”. Although they sound like synonyms, these are two separate debt solutions.
What factors colour your credit application?
When you apply for a loan, your prospective creditor will assess whether you can afford the monthly repayments. But what do creditors actually consider on your credit report, and what most interests them?
Deals
Join the Sun Vacation Club and save up to 25%
Price: Available on request
When: Until 15 March 2021
Where: Nationwide
Bakwena Day Spa Human Rights Day Special
Price: From R699
When: From 20 to 22 March 2021
Where: Erasmia
Orion Hotels and Resorts Cocktail Dinner Special
Price: From
When: Until 31 March 2021
Where: Nationwide