Guiding consumers since 2009

MTN to reimburse selected customers

17 Feb 2016

By Jessica Anne Wood

Following service disruptions to MTN subscribers on Sunday, and which continued into Monday, MTN has said that it will reimburse some of the affected customers.

MTN explained: “The compensation will be awarded to affected customers that purchased an MTN 1 Day data bundle during the past two days that have not utilised these bundles due to the network outage experienced.

“The rationale behind this is that a number of customers had purchased MTN 1 Day data bundles which they could not use, data during the duration of the outage. MTN subscribers who will be recompensed have the option of choosing the hour they wish to utilise the 1GB data bundles that MTN will be offering as reparation. Qualifying customers will receive a notification about the compensation from MTN including details of how to activate the 1GB bundle,” added MTN.

As of Tuesday evening the intermittent connection issues had been resolved and services were fully restored.

MTN

Recent Articles

Featured A guide to saving after retirement

Everyone knows that saving for your retirement is good for many reasons, such as not having to depend on social grants or your family, and sustaining the quality of the life you’re leading. However, many people think that once they retire there’s no need to continue saving. However, life doesn’t stop at retirement and you may still have decades of life to enjoy.

Try these ventures to earn a passive income

It’s sound financial sense to have more than one stream of income. By setting up a passive stream of income, you’ll earn more each month without having to dedicate too much extra time.

What can you do to become a millionaire?

Becoming a millionaire may seem like a pipedream. However, this doesn’t have to be the case. It may be more feasible to earn your first million than you think.

How to calculate interest on your loans

When you take out a loan, your credit provider will charge you interest on your repayments. This is essentially the monthly cost you pay to have immediate access to a lumpsum of money. But do you know how your interest is calculated?